> ## Documentation Index
> Fetch the complete documentation index at: https://docs.insaion.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User management

> Manage organization members, invite new users, change roles, and revoke invitations.

## Overview

The User Management page lets you see and manage everyone who has access to your organization. From here you can:

* View a list of current members and their roles.
* Invite new people to join the organization.
* See and manage pending invitations.
* Change the role of one or many members.
* Remove members from the organization.

This page is designed for organization owners and admins to keep membership up-to-date and to control access.

## Members

The Members tab shows all users who currently belong to your organization. For each member you can see their name, email, and role.

* Select one or more members using the checkboxes to perform bulk actions (change role or remove).
* Use the Actions menu on each row to change a single member's role or remove them.

<img src="https://mintcdn.com/insaion/dkLh615XOmGRTVSX/assets/settings/user-management.png?fit=max&auto=format&n=dkLh615XOmGRTVSX&q=85&s=18b0c00beadf7f6598df05dc8de5ef66" alt="Members tab screenshot placeholder" width="2816" height="1238" data-path="assets/settings/user-management.png" />

What you can do:

* Quick look at roles — the Role column shows the role assigned to each user (for example: Owner, Admin, Member).
* Bulk selection — check the top-left checkbox to select all visible members and then use the bulk actions menu to change roles or remove users in one go.

When removing a member, you'll see a confirmation dialog asking you to confirm the action. This helps prevent accidental removals.

## Pending Invites

The Pending Invites tab lists all invitations you've sent but that haven't been accepted yet.

* Each invite shows the recipient email, the role they were invited to, when the invite was sent, and its current status (for example: pending or expired).
* Use the Actions menu next to an invite to resend it or revoke it.

<img src="https://mintcdn.com/insaion/dkLh615XOmGRTVSX/assets/settings/pending-invites.png?fit=max&auto=format&n=dkLh615XOmGRTVSX&q=85&s=bfd19a05fe2cba7d0221367a48999cd6" alt="Pending invites tab screenshot" width="1980" height="696" data-path="assets/settings/pending-invites.png" />

Common scenarios:

* Resend an invite if the invited person didn't receive the email or needs a fresh reminder.
* Revoke an invite if it was sent to the wrong address or is no longer needed.

## Invite a New Member

Click the "Invite Member" button to open the invite dialog. You will be asked for the new person's email and the role you'd like them to have.

* Enter a valid email address and choose a role from the Role dropdown.
* Press "Send Invite" to send an invitation email. The new invite will appear under Pending Invites until the recipient accepts it.

<img src="https://mintcdn.com/insaion/dkLh615XOmGRTVSX/assets/settings/invite-member.png?fit=max&auto=format&n=dkLh615XOmGRTVSX&q=85&s=52f645b8b75009a9cfd000bb03d14b90" alt="Invite modal screenshot" width="2772" height="658" data-path="assets/settings/invite-member.png" />

Tips:

* By default a common role (for example "Member") will be selected to make inviting faster.
* If you make a mistake while entering the email, simply cancel and try again; no invite is sent until you press "Send Invite".

## Change Role

You can change a member's role at any time. Open the Actions menu for a user and select "Change Role" to pick a new role.

* You can change the role for a single user or use the top checkboxes to select multiple users and change roles in bulk.
* After changing roles, affected users will see the permissions and access associated with their new role the next time they use the app.

Guidance:

* Think about the permissions you want someone to have before changing their role.
* Bulk role changes are useful when reorganizing teams or updating access levels for a group of people.

## Remove Members

To remove a user, select them and choose the Remove action (either from the row Actions menu or from the bulk actions menu).

* A confirmation dialog will appear to make sure you want to remove the selected member(s).
* Once removed, the user will immediately lose access to your organization.

## Accessibility & Safety

* Important actions like removing a member or revoking an invite require confirmation so changes aren't made accidentally.
* If you need help with membership or invites, contact your organization owner or the support team.

## FAQ

* Q: What if an invited user doesn't receive the email?

* A: Try resending the invite from the Pending Invites tab. Also ask the recipient to check spam/junk folders.

* Q: Can I change a role back after I update it?

* A: Yes — just open the Change Role dialog again and pick a different role.

***

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