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The Notifications page lets you connect third-party channels and route alarm events to the tools your team already uses. Channels are organization-level destinations and can be attached to one or more alarm rules. Notification channels overview

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What you can do on this page

  • Add channels for Slack, Telegram, and Microsoft Teams.
  • Enable or disable channels without deleting them.
  • Send test notifications to verify delivery.
  • Edit channel names and notification behavior (such as resolve notifications).
  • Remove channels no longer in use.

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Supported channel types

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Slack

  • Slack uses an authorization flow from the UI (Connect Slack workspace).
  • During authorization, Slack lets you choose the workspace and channel destination.
  • Once connected, the channel is ready for alarm notifications.
Slack channel connection screenshot

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Telegram

  • Telegram uses the official Insaion bot connection flow.
  • In the Add Channel modal, create a Telegram channel, then connect by opening Telegram or scanning the generated QR code.
  • The connection link is time-limited and must be completed before it expires.
Telegram channel connection screenshot

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Microsoft Teams

  • Teams uses an incoming webhook URL configured from your target channel workflow.
  • Paste the webhook URL in the channel form.
  • Use Send test to validate that Teams receives the message before saving.
Teams channel connection screenshot

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Channel settings

For each channel you can configure:
  • Name: friendly label shown in alarm configuration.
  • Enabled state: quickly pause notifications to that destination.
  • Notify on resolve: send a message when incidents transition back to OK.
  • Test delivery: send a test message from the channel row or modal.

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Attach channels to alarms

After channels are configured:
  1. Open Alarms and create or edit a rule.
  2. In the Notifications section, select one or more channels.
  3. Save the alarm.
When the alarm fires, Insaion sends notifications to the selected channels. If notify-on-resolve is enabled, a follow-up message is sent when the incident resolves. Alarm channel selection screenshot

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Operational notes

  • Channels are organization-scoped and reusable across alarms.
  • Disabling a channel preserves its configuration but stops message delivery.
  • Deleting a channel removes it from future deliveries; alarms that referenced it continue to run without that destination.